Privacy Policy
Last updated: July 10, 2026
At OLYVE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, create an account, place an order, contact us, or interact with our services.
This Privacy Policy is provided in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (EU Regulation 2016/679 – GDPR).
1. Data Controller
The Data Controller responsible for processing your personal data is:
OLYVE
Via Selinunte 734
91021 Campobello di Mazara (TP)
Sicily, Italy
Email: ask@olyvebeauty.com
2. Personal Data We Collect
When you use our website or purchase our products, we may collect the following personal information:
Information provided by you:
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Full name
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Email address
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Telephone number
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Billing address
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Shipping address
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Order information
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Payment-related information required to complete your purchase
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Any information you provide when contacting our customer service team
Information collected automatically:
When you browse our website, we may collect technical information such as:
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IP address
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Browser type
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Device information
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Operating system
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Website usage information
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Pages visited and interactions with our website
3. How We Use Your Personal Data
We use your personal information to:
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Process and complete your orders
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Confirm purchases and send order updates
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Process payments securely
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Arrange shipping and delivery
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Provide customer support
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Respond to enquiries and requests
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Improve our website, products, and services
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Maintain website security and prevent fraudulent activity
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Comply with legal, tax, and accounting obligations
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Send marketing communications where you have provided consent
4. Legal Basis for Processing Your Data
Where GDPR applies, we process your personal data based on the following legal grounds:
Contract performance
To process your orders, complete payments, deliver products, and provide customer assistance.
Legal obligations
To comply with applicable accounting, tax, and legal requirements.
Legitimate interests
To operate and improve our business, protect our website, and prevent fraud.
Consent
Where you choose to receive marketing communications or provide consent for specific processing activities.
5. Payment Information
Payments on our website are processed securely through third-party payment providers, including Stripe and credit/debit card payment services.
OLYVE does not store your complete payment card details. Payment information is processed directly by secure payment providers according to their own privacy and security policies.
6. Shipping and Delivery
To fulfill your orders, we share the necessary information with our shipping provider:
DHL
This may include:
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Your name
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Delivery address
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Email address
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Telephone number
This information is used only to complete delivery of your order.
7. Marketing Communications
If you subscribe to receive communications from OLYVE, we may send you:
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New product announcements
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Promotions and special offers
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Beauty and skincare updates
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Brand news
Marketing communications are sent through our email marketing service.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting:
Receiving marketing communications is optional and is not required to purchase products from OLYVE.
8. Analytics and Advertising Services
We use third-party services to help us understand website performance and improve our marketing activities, including:
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Google Analytics
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Meta (Facebook) Pixel
These services may collect information about website usage and interactions with our website.
Where required by law, these technologies are used only after obtaining appropriate user consent.
9. Sharing Your Personal Data
We may share your personal information only when necessary with trusted service providers, including:
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Wix (website hosting and e-commerce platform)
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Stripe (payment processing)
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DHL (shipping and delivery)
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Email marketing providers
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Analytics and advertising providers
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Professional advisers
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Authorities where required by law
OLYVE does not sell, rent, or trade your personal information.
10. International Data Transfers
Because OLYVE serves customers worldwide, your personal information may be processed in countries outside Italy or the European Economic Area.
Where required, we ensure that appropriate safeguards are applied to protect your personal information in accordance with applicable data protection laws.
11. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.
Order and transaction information may be retained for the period required by Italian tax and accounting laws.
Marketing information is retained until you unsubscribe or withdraw your consent.
12. Your Privacy Rights
Under applicable data protection laws, including GDPR, you may have the right to:
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Access your personal data
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Request correction of inaccurate information
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Request deletion of your data where legally permitted
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Request restriction of processing
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Object to certain processing activities
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Request portability of your data
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Withdraw consent where processing is based on consent
To exercise your rights, please contact:
You also have the right to lodge a complaint with the relevant data protection authority.
13. Security of Your Information
We use appropriate technical and organisational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
14. Children's Privacy
Our website and services are not intended for children under the applicable legal age.
We do not knowingly collect personal information from children.
15. Third-Party Websites
Our website may contain links to third-party websites.
OLYVE is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.
16. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will always be available on this page with the revised date.
Contact Us
OLYVE
Via Selinunte 734 91021 Campobello di Mazara (TP) Sicily, Italy
Email: ask@olyvebeauty.com
Cookie Policy
Last updated: July 10, 2026
This Cookie Policy explains how OLYVE ("we," "our," or "us") uses cookies and similar technologies when you visit www.olyvebeauty.com.
By using our website, you consent to the use of cookies in accordance with this Cookie Policy and your cookie preferences.
What Are Cookies?
Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website. They help websites function properly, improve user experience, remember preferences, and provide information about how visitors use the site.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off. They enable core features such as:
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Secure browsing
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Shopping cart functionality
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Customer login
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Checkout and payment processing
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Website security
Without these cookies, some parts of our website may not function correctly.
Performance and Analytics Cookies
With your consent, we use analytics cookies to better understand how visitors interact with our website.
These cookies help us:
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Measure website traffic
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Understand which pages are most popular
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Improve website performance
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Enhance the customer experience
We use Google Analytics for these purposes.
Marketing Cookies
With your consent, we use marketing cookies to:
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Measure the effectiveness of advertising campaigns
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Show relevant advertisements
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Understand customer interests
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Improve future marketing activities
We use Meta (Facebook) Pixel to help us understand the performance of our advertising and provide more relevant content.
Third-Party Cookies
Some cookies are placed by trusted third-party providers that help us operate our website and services, including:
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Wix (website platform)
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Stripe (payment processing)
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Google Analytics
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Meta (Facebook)
These providers may collect information in accordance with their own privacy policies.
Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie banner allowing you to:
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Accept all cookies
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Reject non-essential cookies
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Customize your cookie preferences
You may also change your browser settings at any time to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our website.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in legal requirements or our use of cookies.
The latest version will always be available on this page.
Contact Us
If you have any questions about our use of cookies, please contact us:
OLYVE
Via Selinunte 734, 91021 Campobello di Mazara (TP) Sicily, Italy
Email: ask@olyvebeauty.com